@Oregon11 Which makes sense, and fits with @klsleppy's theory. And not even something I want to do. But it's kind of a leap of faith if I have to cancel my current card, to even be able to request a new one. Even in the best-case scenario, it leaves me without a working card for however long it takes until the Cash Card arrives. And what if I cancel my current card, and requesting the new one still fails? With most banks / credit card companies, a replacement card arrives unactivated, and activating it automatically disables the old one. In fact that's exactly how my previous Business Debit Mastercard was replaced with the new, chip-enabled one, when I received it. I understand this isn't quite the same situation, because the Cash Card is a completely different product than the Business Debit card. But at its heart the intended outcome is exactly the same: I want to (actually, I don't, but I'm being told I have to) trade one card for another, with no interruption in my ability to access my account.
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