I started a dispute on Paypal, but keep getting an error message when I try to submit additional information.
I ordered two part from www.carid.com and was charged for both. One part was on backorder, so according to CARid, they cancelled the order. I asked about a refund and was told that they can't process the refund due to PayPal Technical Difficulties. Their website shows the 2nd part as canceled. I'm out almost $400 and my car is stuck on jack stands until I receive the money so that I can order the part elsewhere.
CARid is blaming Paypal. Paypal website says it "requires a response from buyer", but won't let me do anything other than "change the reason". Even doing that gives me an error.
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