A friend payed for me to take care of their cat. They should have not used goods and services, but I guess they did and took the fee. This was about 2 months ago.
I just got a message that a claim has been filed, and is shows:
The buyer reported that someone made the order without their permission. Until this case is closed, we've also placed a hold on the transaction amount.
The buyer has filed a case with their financial institution for a payment of $XXX.XXX you received on May 22, 2018. We've opened a case on Jul 16, 2018 so that we can collect more info and resolve this with the buyer's financial institution. Learn more
I contacted my friend, and she looked through the entire PayPal website only showing the transaction but no claim filed and was unaware of filing any claim. I'll dispute the claim, and if the "buyer" wins, I will just get the money back directly from her in cash, but I am very confused on why this claim was filed, and does not show anywhere on the buyers PayPal account. I can't see how this could be a scam since it is directly on my PayPal account, not a random e-mail, but I am concerned that the money may just dissapear. Any suggestions or similar occurances before?
Thank You so much
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