I sold a pair of $31.50 shorts on 8/4/19. Tracking shows they were delivered a few days later on 8/7/19. Buyer opened a case a on 8/10/19 with PayPal alleging they were not as described. He did not provide any photos or any explanation. I responded with the photos in the listing, the tracking number, and confirmation that the buyer has the item. Today PayPal took $52.50 from my account ($31.50 refund/hold to the buyer, $20 chargeback, and I don't know why they took the other $1), and is letting him keep the shorts. This is absolutely ridiculous! Is this what PayPal has become? Would I have a good chance reversing all of this if I called PayPal? Or should I call eBay?
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