Bought white metal box spring from Renleys. Received black. Contacted Renleys to exchange, resolve. Renleys became abusive, refused to return. Filed with ebay. Then seller continued abuse,sending fake shipping labels that said in all caps, DO NOT RETURN HERE, WAIT FOR SELLER APPROVAL. I contacted EBay. Without reading label with stupid INSTRUCTIONS and address in Seattle, Wash.instructed me to send PKG using shipping label. UPS AND USPS laughed and refused PKG. I contacted EBay for help. I received INSTRUCTIONS again to mail PKG. I became a nervous wreck daily abused by Renleys and ebay not caring. I was hospitalized for nervous breakdown. When I was released, I saw seller had finally sent valid shipping label. Straight from hospital to UPS/USPS mailed PKG. On 6/29/18 tracking . 6/30/18 Seller escalated issue because they had not rec'd item the very next day! EBay ruled in favor of seller. I opened case today, sent photos of my receipt dated 6/29/18. Resolution informed they go by the date the USPS logs in PKG. Now, I am being penalized because some postal did not log my pkg.in until 6/30/18. Ebay ruled AGAIN IMin favor of seller. Seller is abusive,misleading,sends fake shipping labels AND HAS MY MONEY AND THE PRODUCT. IN WHAT WORLD IS THIS RIGHT? I have suffered too much at the hands of renleys.I have begged eBay to read my file and many emails. They decided my case after less than 4 minutes time.
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