Hello! I'm having several problems with my account, which has now been limited as a result. PROBLEM 01 I registered my Paypal account a long time ago with my first and middle name. I have tried correcting this by visiting the "Update your name" section which requires me to upload my Photo ID. When I click "Send Your Documents", the page does not respond. I have tried this on Firefox 61.0.1 as well as Google Chrome version 66.0 with the same result. I have also tried adding a new owner to the account with my correct names, but cannot find a way to change the ownership of the account from the current incorrect name to the owner with the correct name. How can I fix this? PROBLEM 02 A few months ago, I received a notification that I had reached a usage milestone and needed to confirm my identity. I gathered all the requested documents and uploaded them to the dashboard, filling in all the sections. However, I was unable to complete one section titled "Business information". Every time I filled in the requested details, I got this error upon clicking Submit: I tried filling in this section for weeks afterwards and continued to get the same error, until I received notification that my account was now limited. I then called Paypal Support and they told me to try filling the section in on a different browser. Again, I have tried this on Firefox 61.0.1 as well as Google Chrome version 66.0 with the same error. I realize that even if I was to succeed in sending all the information, my incorrect name will probably not match with my photo ID. I'm not sure what to do now, and my account has been limited for weeks now. Please help?
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