I bought 20 pieces of 45*30 horn items form an indian seller. All these came with the same cargo and I did two equal paypal payments.
However when I start carving I realized that there are lots of cracks inside. Because of these cracks, most of the items were broken. I lost 7 of 20 items.
I made a dispute and paypal agreed that I am right.
They want me to send the items back but there are just 13 pieces left.
Since all the others got broken, they were thrown away. What should I do now? The number of the items will be less.
Secondly, I have already paid 50 $ for the cargo of these items .
Now they want me to pay for the return cargo as well, it costs 50 $ dollars too.
All the items that I had bought were almost 60 $. Now, according to Paypal, I am right but I have to pay 100$ for two shipping. At the end, I will end up with 103 $ and I will just have 3 $ on my own.
Since the cracked items either got broken during the carving or they were thrown away, I cannot send back the broken items which means I will not have a chance to get my 103 $. In this case, being right does not mean anything What should I do?
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