Hello I've ordered from a car parts web page "bake disks", in the listed item picture it shows 2 like in the title of the item, contacted trough phone listed on the web page and the person who answered said are 2 items like in the pictures, it's seemed too cheap so i've contacted them via email, got a reply from Germany saying it's only 1 brake disk. Shipment is from Germany not UK. "Shipping information Package delivery times National: approx. 1-2 days International: approx. 1-4 day". Listed price £ 44.79 and "incl. VAT plus shipping cost" next to the price but at checkout they add VAT £8.84 and shipping cost £7.90 total £55.39 So...VAT and shipping costs NOT included Is possible to claim for a refound? If they ask me to return the item to Germany do i need to pay shipping costs? Shipping cost will be refunded? Thanks
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