PayPal is the mot difficult company to contact in an emergency (urgent to me)!
Yesterday I ordered 3 items (Total $43) from ASOS and when I went to the PayPal checkout it came up with a "Technical error" message.
I then removed the items from the check out and returned them to "Saved items". I then tried again and added a 4th item (new total $49). Same thing happened. I returned the items back to "Saved again!!! Waited a while and tried again ------ same thing!!! I returned the items back to "Saved"!!
I checked my bank account to find 3 pending payments to PayPal of $43 and $49 x 2!!!!!
I have contacted ASOS and the last email I received today suggested I wait 48 hours for PayPal to return the funds to my account. They have confirmed
that there was a technical problem with the site.
I am not waiting 30 days or anymore than 24 hours to get my money returned.
I am an aged pensioner and cannot afford to not have those funds in my account.
I will expect them back in the account by Tuesday am at the latest.
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