We opened a dispute and were given claim - #PP-006-974-284-905 -- that was June 4, 2018. And now, here we are, 2 months later with no resolution and no refund. Trying to contact PayPal to request a status is akin to attempting to breach the vault at Fort Knox. Any suggestions? PayPal, any answers? Something, sometime soon would be greatly appreciated.
Below is the history:
6/6/2018 18:05 EDT - PayPal: Buyer escalated this dispute to a Claim.
6/6/2018 18:05 EDT - Buyer: Item is not as described. It does NOT fit the front door of a 2008 Volkswagen GTI as described by the Sellers website claims. Seller has not bothered to contact us, I sent an email and waited for 72 hours, no response. Seller does not answer their phone nor do they even have a voicemail box in order to leave messages. I was willing to wait the 72 hours in order to give the Seller a chance to issue an RMA number for the return. On the envelope which the items were shipped, it claims 100% satisfaction guaranteed. I want our money back and they can have their deceptive product back.
6/4/2018 17:59 EDT - Buyer: Item is not as described. It does NOT fit in the 2008 Volkswagen GTI as described on sellers website. I tried calling and there is no answer nor is there a voicemail box to leave a message. I sent an email and seller has NOT responded.
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Jun 25, 2018 - PayPal: Email sent to seller
Jun 25, 2018 - PayPal: Email sent to buyer
Jun 25, 2018 - Buyer: Dispute escalated to claim
Jun 4, 2018 - PayPal: Email sent to buyer
Jun 4, 2018 - PayPal: Email sent to seller
Jun 6, 2018 - Buyer: Dispute filed
Jun 4, 2018 - Buyer: Dispute filed
Post edited by Moderator to comply with Community guideline.
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