I've never had a more frustrating experience with a website. I created a paypal account today. I went to add my bank card and received an error message saying "Invalid card number. Please check the number and try again". I double then triple checked my card number to make sure I was putting in the correct information (which I was). The expiration date is correct, and I entered it in the correct format paypal requires "00/0000". There is plenty of money in my account. I called paypal regarding this issue and their customer service team said it was something on my end, which is impossible since I just used my visa/debit at a store, as well as to make an online purchase today. I tried adding my bankcard on my computer, a friends computer and even my phone. I tried using safari and google chrome and CONTINUE to get the same "invalid card number" which is NOT invalid. I called paypal back to explain my situation and their customer service team said there was nothing on their end that they could do. I asked to speak to a manager. The manager said that it ISN'T actually my CARD NUMBER creating the error but that the billing address doesn't match up to the information attached to my card. (again doesn't make sense since i JUST purchased something online). I called my bank to verify that the information that they had on file (my billing address) was the EXACT SAME as what I was entering on the paypal website. It is. Still cannot figure out the problem. Customer service has been incredibly unhelpful. This is clearly something on the end of paypal. Anyone else experienced this issue? Any suggestions on how to fix it?
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