Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. By browsing this website, you consent to the use of cookies. Learn more
OK
PayPal Navigation
  • Send
  • Request
  • Business
  • Help
Ask the Community Help the Community
Choose where to post your question
Skip to main content Skip to search PayPal Home
  • Send
  • Request
  • Business
  • Help
  • Community
Log in
since ‎Jun-27-2018
Jet3

Jet3

Contributor
2
Posts
0
Kudos
0
Solutions
The Return
Ice Breaker
View All
Latest Contributions by Jet3
  • Topics Jet3 has Participated In
  • Latest Contributions by Jet3

Re: Merchant Security Upgrade Testing (PP-LIVE-823...

by Jet3 Contributor in NVP/SOAP APIs
‎Jul-02-2018 07:21 AM
‎Jul-02-2018 07:21 AM
So this morning it happens, I get this message:   Your account was limited for failing to upgrade your encryption protocols to Transport Layer Security (TLS) 1.2. You will not be able to move money out of your PayPal account until you make the required update.   I upgraded to TLS 1.2 a number of days ago.  I've tested with sandbox multiple times (and it works fully).   It's 100% clear in the documentation that sandbox was already upgraded to 1.2, and that if you hadn't upgraded the sandbox would work.   And there's nothing that will tell me where the problem is.  (if there is one which I don't believe there is).   Any MTS don't reply to questions about it, and I can't get through to a real person at MTS, only staff who have no clue about the upgrade. ... View more

Re: Merchant Security Upgrade Testing (PP-LIVE-823...

by Jet3 Contributor in NVP/SOAP APIs
‎Jun-27-2018 09:37 AM
‎Jun-27-2018 09:37 AM
I'm in the same boat.   I believe I updated fully to TLS 1.2 yesterday prior to 2pm Pacific, and it works okay at www.sandbox.paypal.com... However got a threatening email from PayPal this morning, telling me my payments will no longer be processed:   "Our records show that your PayPal integration uses an older encryption protocol. You must take the following actions immediately to upgrade your PayPal integration(s) to the TLS 1.2 cryptographic protocol by June 27, 2018. "   I put another sandbox transaction through the at 9:24am PST today (6/27/18), please can you confirm everything is okay your end.   For the next time you upgrade your systems, I recommend providing a report to your users indicating where the problem is (a log of the transaction process). ... View more
  • Help & Contact
  • Security

©1999-2019 PayPal, Inc. All rights reserved.

  • Privacy
  • Legal
  • Policy updates