Hello,
My account was limited after receiving some money and now I have to provide proof of address.
Problem is that my proof keeps being dismissed as not enough.
I've uploaded Official ID (which has my address on it and should be sufficient in itself), driver's license, a bill with my address on it and bank statements, which also have my address on it.
Initially I called because I couldn't produce any utility bills in my name, because they're on my wife's name and I was told that the official ID and the driver's license should be enough. This was not the case and I ended up uploading both a bill (which wasn't enough) and the bank statements.
I've now been contacted again, to let me know that it's still not enough. That I have to upload new proof of address.
On top of that, they say that I should change my paypal shipping address to what it says on the bank statement. Which is nonsense, because it's the same address just written differently because of space considerations on the bank statement.
I've had my account for many years and never had a problem, nor did I make recent changes to it.
Is paypal trying to hold on to my money for as long as they can? At this point it seems like they're delaying this for no reason at all and I'm not sure if it's deliberate or if it's due to incompetence.
Should I seek legal advice?
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