I hadn’t a dispute with a buyer which PayPal resolved by refunding the buyer’s money on the basis that the item was kept by buyer fake claims ! The item she kept worth £55 ,sale to her £36. I can provide that she state fake claims to PayPal only to receive her money in amount £36 on messages to Ebay! So how PayPal provide money back guarantee and on what provides to buyer ??? When PayPal show me only one “fake claim” reason from buyer stating “item not as described” which is not true at all ! So the bottom line is that buyer kept my item and her money been refunded on a fake claims! I cannot even open a case on PayPal because I didn’t see the emails send to me From PayPal,so the case was closed and I accidentally find out that the buyer was refunded on that specific date 7th July !But even on the phone to PayPal we get to conclusions that’s a scam from a buyer! I can say as a seller and my protection I was robbed by buyer and with the help of PayPal! I don’t know how to move on from this very frustrating position!
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