I have recently made a purchase on eBay & pay with Paypal. Unfortunately, I receive an email from eBay saying they suspect the seller's account has been compromised and eBay removed the listing. eBay indicated they canceller the transaction. But, I had been charged by Paypal!
When I check the Paypal status, my credit card has been charged. When I check my bank, they also confirm the credit card has been charged.
However, the status on Paypal also indicated the seller didn't claim the payment, ie. the status is "Unclaimed". It is also under the status of "Pending".
May I know how to instruct Paypal to cancel this payment & refund to my credit card immediately?
I have exhausted all the usual means through paypal website or eBay site to try to "cancel" or "refund", etc.
As eBay removed the listing, eBay system even indicated "no item". If indeed the seller account has been compromised as claimed by eBay,
what else we can do? There's also no way to contact the seller, as the eBay keep indicating "no item selected".
This is very unprecedented scenario for me. I could find any way to refund / cancel / contact seller as eBay removed the listing and claimed they removed the transaction!
Pls help. Thank you very much!
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