Hey can somebody help with this, please. I got married so need to change my name with Paypal. They will not accept my marriage certificate as proof of name change. They are asking for a marriage 'license'. Is that a metal disc like you put on a dog collar?! I am from South Africa, they do not print 'licenses' they give us 'certificates'. I have given Paypal both the standard one (which has my full name and my spouse's full name) and I have given them the full one which includes places of birth and photos. I have also given Paypal my passport which is in my new name. That marriage certificate was sufficient for the South African Government to give me a passport in my married name and that marriage certificate was sufficient for the British Government to give me an EEA family permit and biometric residence card to move to the UK as spouse of an EU citizen; but not sufficient for Paypal to change my name! I have literally written letters and submitted documents 4 times. And still they are demanding a 'license'. I don't even know what that looks like! Any advice would be great, thank you.
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