Well PayPal is basically ran by robots (from India or Bangladesh) and could not care less about your communications with them. I give you this example of the email conversation with them. Hope you can follow. (I did remove personal identifiers) Subject: PP-… Here is the tracking and other information you requested Ref: PP…. Here is the tracking information (ATTACHED) and also much other documentation Showing I did return the package to the Address provided by PAYPAL! (Address was given directly by PayPal and according to FedEx and also USPS the address is not valid for delivery). *It seems NONE of the returned packages have made it to this address or any other address that PayPal customers have tried at great expense to return…following PayPal’s instruction!!! Also the Company will not respond to my emails (they are also CC to this email and I will bet they will not respond). As you can see, I did exactly as PayPal instructed me to do…Send the item back to the Scammers. I want my money refunded immediately!!! *Reference < "This forum webpage removed"> the very long list of complaints here and also many telling how their packages when returned, were undeliverable! And why are some getting refunds when some are not??? PayPal knows this is a scam and you need to protect me as a customer. This has gone on too long and You (PayPal) needs to honor your word to protect the buyer. ______________End ____ Dear <Me>, Sunday, September 2, 2018 9:12:18 AM (-07:00) Thank you for contacting PayPal. I realise that this isn't the outcome you'd have wished for, but I hope you understand why we made this decision. While I cannot change this, I will make sure your objection is duly recorded. It is my pleasure to assist you. Thank you for choosing PayPal. Sincerely, Asha Protection Services Department PayPal ____END______ After receiving this; (I contacted PP by phone once again and a Manager did Refund my Money in full) And then I responded to their So Sorry response (above) with>>> To: PayPal Customer Support : September 6, 2018 12:41:56 AM (-07:00) That's Ok because I already got the correct person (a Manager) to refund my money. signed Me _______End_____ Then I got this…..as a response telling them I got the refund… (they never bothered to read my correspondence…) RE: (Removed case #) Here is the tracking and other information you requested 9/10/18 at 4:33 AM Dear (Me), Thank you for contacting PayPal. Unfortunately, we can't grant your claim appeal because we were unable to track your shipment. I realise that this isn't the outcome you'd have wished for, but I hope you understand why we made this decision. While I cannot change this, I will make sure your objection is duly recorded. It is my pleasure to assist you. Thank you for choosing PayPal. Sincerely, Sharath Protection Services Department PayPal
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