Hi, I rented a Bike Bag to take my bike with me on a business trip, during which I would have some time to enjoy some cycling. A change of plan now means I will not be going on this trip and I would therefore not require this bag. The company invoiced me through PayPal and a I paid instantly. Their T&Cs section on their website does not explicitly refer to refunds but does state: "Any change must be confirmed by email with ourselves 48 hours in advance" My rental period is due to start about 192 hours from now and I have contacted them to inform them I no longer require the bag. They have replied to tell me that a refund is not possible as the item has already been dispatched (apparently they dispatch early to ensure it arrives on time...). I see no option within Paypal to dispute this (other than if it does not arrive or is not as described). Can anyone help me with my options here? Thanks, JV
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