I have had my PayPal Prepaid MasterCard for over a year and never used it. Today (5/29/18) I called the 866 number and had it re-activated, then tried to get online access at (https://www.paypal-prepaid.com/account/login), after entering all info and the site accepts it, it goes right back to the same screen again asking for the card number and all that again. I read somewhere that if the addresses (paypal account v card) do not match it wont work - I have moved so the addresses do not match - is this the issue?? I have called the 866 number on the back of the card but its all automated and I cant talk to a LIVE person and none of the options are any help!
How do I update the card address? Or do I have to order a new card with the new address??
Thanks for the help!
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