Hi everyone,
My first time posting because well.. im furious to be honest... i bought a brand new LCD screen for my Samsung s7 edge because mine was dropped and shattered beyond repair.
The screen arrived last Friday and when i got in from work i fitted the screen only for it to be un usable (it did look in good condition when it arrived i cant deny that), however i dont feel i damaged it in anyway at all i fitted it ran my fingers along the edges for the glue to hold and turned my phone on.... Now ive emailed the seller on Ebay and i did actually state i would prefer ATLEAST a partial refund (i paid £185!) they wouldnt at first and offered to fix it if i paid postage and send my phone to them at an extra £100 charge.... i said no not a chance and theyve offered £50 now what im wondering is .. i cant prove whether it was damaged on arrival or i damaged it myself which i highly doubt i did... am i entitled to a full refund if i open a dispute? or should i accept their tiny £50 and get on with it?
Thanks for any help
ive attatched photos of the screen (the black along the left edge is where i was going to remove the screen and ive caused it to turn the pixels black.)
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