So it goes like this: I subscribed myself to flowkey to learn to play piano. They had many packages, the "cheapest" one was to pay for 3 months for almost $40. I subscribed to that one. I've been using internet all of my life and I made sure I was subscribing for 3 months.
Well, it so happens that the clever guys at flowkey put me on an active subscription, meaning I was going to be charged $40 every 3 months. Of course, I didn't know about this and didn't even imagine it. This is way I never noticed the first recurring payment, then the second one came a few days ago and I immediately notified paypal and made a claim for a refund thinking my argument was right and I asked them to refund me also for the last payments. After about 5 days they replied that they came to the conclusion that they were not going to refund me since I "Agreed" with the seller about this subscription. I have no idea where I "Agreed" with it.
Not only that, but this is the firsts time I discover that paypal has an "active subscriptions" page where I immediately cancelled this active subscription. Paypal never notified me about an active subscription or anything and that page was hard to find, they keep changing the site, first time I find about it.
What can I do? I think this is totally unfair. I used flowkey for 1 month for Christ sake!
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