Give them another try. It took some patience, but I received a full refund today. Dear Matt <removed>
, Because we were unable to obtain additional information from London Co., Ltd. regarding your claim, this case has been resolved in your favor and you have received a refund of $45.99. If you paid with a credit card, the money is refunded to your credit card. Please note that it can take up to 30 days for the refund to appear on your card statement. Transaction Details Case number: PP-D-43615520 Seller's name: London Co., Ltd. Seller's email: Seller's transaction ID: Transaction date: October 5, 2019 Transaction amount: $45.99 US Your transaction ID: Sincerely, PayPal
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