ok this isn't for me, it's actually for my sister. this is the third day we have been trying to get into her account. first, it keeps saying that the login info is always wrong. then when we tried to get the password reset, it would send us the code, but then ask for security questions, which it says are also wrong! she has a business to run and she needs to get this resolved. i'm not sure which number she had used, because the account had been set up for years now, so calling the automated support doesn't help.... i will mention that she had a similar problem before, but that was resolved by just getting the code and being allowed to reset the password.
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