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I put in a claim on the 11th of May, and Paypal send a request forward to the seller to respond, and gave them until the 23rd of May to respond. They didn't respond of course. So yesterday (the 24th) Paypal contacted me and had recovered the full amount and it was in my bank account today.
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I put in a dispute on Friday and I raised it to a claim today...I'll keep you updated on here because I would say there's a lot of people who have gotten scammed by this company.
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The game I got also isn't out yet but was thinking it might have been listed as a pre-order. I'm going to see if anyone on here has got their order and if not I'll open a dispute because I've spoken to PayPal and you can open one up 120 days after the purchase date, so fingers crossed.
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I just ordered a PS4 game from a website called dvd-exprez.com
I paid it through PayPal and got the confirmation of payment through facebook messenger. But after I ordered I took a closer look at the site and I'm now starting to think it could be fraudulent. The contact us email address that is on the site doesn't allow messages to reach me. The address they listed is actually an office address that allows people to use their address (supposedly to avoid junk mail and to avoid a residential address being seen).
I've contacted the email address that the payment on PayPal was sent to about 10 minutes ago and haven't received a response as of yet. I've contacted Paypal by email too.
The thing is the game doesn't actually come out until the end of the month meaning I won't actually know until around then if it's genuine or not. Can I file a dispute yet or should I wait and see? Am I protected by Paypal's buyer protection?
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