I experienced that today. I called gcash customer service and the agent said that I should call paypal first. The agent can't see anything in their system as well so the only thing they can do is to file a report which will take 3-5 working days. Talking about the long wait. Very frustrating. Good thing I tried to transfer a small amount first just to try if it will work, imagine if I transferred all my money to gcash? They will all disappear which will be very depressing.
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