On Friday 4/27, a friend sent me a payment using my phone number. As of now, two days later, nothing appears in my account balance.
I have spoken to Paypal's help agents twice now and they can only say that it is a system wide issue that still has not been fixed. Nor can they give an estimate of when it might be fixed.
My friend cannot cancel the payment (he says that option does not appear) and resend to my email address.
So he can't cancel and resend, and I cannot receive anything....and no one can tell me when this issue might be resolved.
Their "help" is utterly useless. How can something like this go unsolved for this long?? I'm sure the problem did not start with me on Friday.
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