Hi community!
I really don't know what to do so I'm writting here and hope to get some feedback from paypal.
Currently I'm in a dispute with a seller, in may I bought a computer for 899.99 it was advertised as new but when I recieved it it wasn't there was an Issue with the screen so I contacted dell for this issue and they told me that thas issue was alredy reported to them in november of 2017 so I tought that it was a Scam, I started the resolution center case... I send it back the computer via USPS I was not aware that I needed to send a signature with that package because normally I just send it with usps and the tracking number it's enough for this cases... I called USPS several times and when you don't ask for a proof it's practically impossible to get antoher proof other than the receipt and the tracking number...
The package show that it's delievered and I double checked with usps and they told and I talked with the office in Brooklyn and they also confirmed that was delievered but right now the seller it's saying that never arrived I assume, so paypal it's asking me for a proof o delivery something that I' ll never obtain beacuse I never asked for that service , so i'm pretty angry because I sent the computer back to the seller , pay for the shipping, the computer it's delivered to the address and he has the computer and never gave me a refund... they want that I made and arrengament with the seller something that never will happen I sent several mails to the seller with no answer he is just happy it happened the best for him, a computer to sell and scam another buyer and 900 USD in their account, doube win
What would you do in my situation it's $ 900.00 I have been using paypal for 7-8 Years and for the first time I feel that they don't protect the customer.
By the way sorry If I wrote something with no sense... I'm not a native speaker.
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