Thank you, that is part of the issue. The address the provided for the return before contacting PayPal was not valid, and the one provided in the dispute is in Chinese. I tried to Google a translation, but one was not available.
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I have tried to do due diligence when purchasing goods online, but it seems harder and harder to get it right. I guess I will stop purchasing from small business online. I order some metal lawn art for $110. The company said it has warehouses in US, England and Australia and would ship from the nearest place. 100% satisfaction guaranteed. It took a long time to get the goods, however they responded to my email enquiries regularly. When the materials came, it was a joke, no where near as described and not usable in any way as lawn art or anything else. I contact them to ask for my money back as they were a scam, they offered two different discounts if I would keep the goods. IT IS not a usable product! They then said they would refund fully if I sent to a address in China. This is the address: <removed> How do I put that in DHL exactly? I filed a dispute with Pay Pal and got the same response with an address in Chinese? How am I supposed to ship to that address? How do I get PayPal to pay attention to what I am telling them and understand this is a scam. If I try to return the items, which shipped from a PO Box in California according to the package, it will never get there and I will never receive a refund. Any thoughts would be helpful, I am tired of getting scammed!
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