I have filed a product claim (item not a described or advertised) with PayPal and have further evidence but cannot add this information. PayPal's instructions on how to do so do not work. I cannot find a fax number to send it either. The seller has made a lame offer of a partial refund and I can keep the product but I have rejected that offer. The product is a toy and not what was described or shown in advertising video.
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