I used Royal Mail UK a reputable national post delivery services who gave me a tracking code and I forwarded the receipt to Paypal as instructed. Paypal acknowledged receipt of the postage detail and promiSed to follow up my claim with seller. However I have since learnt that my claim has failed due to invalid tracking information which I doubt is the case. I am concerned about the whole procedure since seller has never responded directly to my several emails leaving me with question how and when Paypal could wave a magic wand for seller to respond and communicate with seller? I have continued to enquire with both seller through emails and PayPal via emails and phone calls but to no avail while Paypal plays a voicemail msg implying case was closed, the seller will not even respond to my emails. This is so frustrating and makes one angry.
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