Hi, bought 2 items via eBay shop but returned them on receipt, unused, because they were unsuitable for me. Package contents, copies of PayPal transaction pages, and explanatory notes were photographed. I then went travelling on the continent for a couple of months. The package was tracked and received and signed for at seller's address less than a week after despatch. When I got home there was neither refund nor acknowledgement from the seller. A staff 'phone call promised a return call. It didn't happen. I sent another tracked letter with photographic evidence. Received but no acknowledgement. I can't get my head around the PayPal dispute system - I'm stuck in a circle. Should I go straight to small vclaims court?
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