Hi, So, we are relatively new sellers in the ebay community. Been selling for a little over a few months now and everything has been going great. However, just this morning my husband and I decided to list our sons video game consoles that he has basically since abadoned and told us to sell them for him. Apparently $175 and $200 were prices too good to be true, because they sold within 20 minutes. Now, the problem is that when we had gone to the storage facility this evening to retrieve the games to ship out tomorrow, our stuff was gone! After an hour of arguing with the manager, we finally figured out that they had apparently sold our storage locker "by mistake", which is a different matter all together. However, we have no choice now but to refund the buyers for these. Which, since we already withdrew the money, will put us $375 negative in our paypal account! Obviously, over time our ebay sales will take care of that negative balance, no problem. And possibly add some to it every week. My question is, is there a time frame as to how long i have to take care of this negative balance? I am guessing it will take a few weeks, at least. I still can't believe this has happened. I'd really like someone to clarify this for me. Will this cause any issues on my account? We have been doing so well, i would hate to have some sort of strike or anything against us. And god forbid we get suspended from our account or something.
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So, I just sold an item and it says "Sold-Awaiting Payment" and i have not received it yet. It's been about an hour. Normally I wouldn't care and just wait for the payment, but this was a "BUY NOW" option only. So, how can someone buy something now without paying in full? I also buy a lpt on ebay, and i have always paid in full immediately on a BUY IT NOW purchase. I guess my question is, how is this even possible, and more importantly, how long does it take to receive the payment? Or how long do they have? I just dont want to get caught up in some kind of scam, since eBay is a scammers paradise, and then some. Thats another topic entirely, but why tf hasn't eBay outsmarted the scammers yet? Amazon has, PayPal has, but eBay has not. It's almost funny. Anyway, thanks in advance for answering. Always much appreciated.
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