I had the very same issue. One 24 month instalment plan at £25 per month. Various 4 month interest free plans. Five months in on the 24 month plan I paid in £100 and this went straight to it reducing the payment time from 19 to 15 months instead of reducing one of the 4 month plan amounts. Contacted PAYPAL twice and on both occasions was told that this was the correct procedure despite me showing them evidence that it was obviously not. So, after this (just last week) I paid more money into my account and lo and behold £25 came off the 24 month plan and the remaining balance went to the other accounts just as it should. I contacted PAYPAL today and at last spoke to someone who saw straight away that there was an issue (a glitch in the system seemingly) and that it would be passed on to someone up the chain of command to sort out.The £100 I paid in would be reallocated to where it initially should have gone to. Speak with them again and maybe you'll get lucky.
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