Good evening, I contacted customer services earlier on today at 2:45 due to being unable to claim my funds. When I spoke to someone they said they have transferred it to the 2 hour technical team to fix the issue, however I still haven't received my funds! I don't have time to call them as currently at work, I am wondering whether this will be fixed asap or whether I am going to be waiting extended periods of time. I am getting a little frustrated since it was their mess up and not mine! Any help appreciated.
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