Bought an expensive doll arrived broken, filed claim and told by PayPal to get end to end tracking. They paid me for postage as they checked I'd bought correct postage and they could see their end that parcel being tracked. Seller in Russia, due to international relations with Russia my parcel has been delayed for quite some time but I have been tracking it all this time and have proof it has now arrived and is waiting for collection by the seller. Paypal don't seem to have written to me to say that my case was closed and NEVER asked for the information I have! I am luckily still within the 10 days of appeal but can't get through on the telephone due to an hours delay. I can't get callback. Have sent email but that's another 24 hours and in the meantime my seller gets her doll and I'm out of my money....any help, any PayPal MODS out there to help? Please
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