So I started a case with the resolution center regarding a seller who didn't provide me with what I paid him for. The status says I need to respond, but when I click the button to respond, as a result of the poor condition of the paypal website, it takes me to a link that says "sorry - your last action could not be completed." Because of this, and due to a lack of customer service, I can't continue the dispute. Additionally paypal sent me an email with a surprise link which I instinctively clicked thinking it would be a link to take me to review the status of my dispute, only after I clicked it did I notice it was a link to supposedly cancel the dispute, not sure if that's the problem here, I'm also not sure why anyone would ever think it was a good idea to create such a link and put it in an e-mail. Perhaps they do it on purpose to reduce complaint volume, or maybe just for laughs.
I'm looking forward to calling their outsourced/contracted call center for a minimum wage employee (probably from a third world country) to artfully tell me they won't help me in a way that disguises that they don't know how to or just plain wont bother, but I figured I'd just ask here first.
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