Saeedo9, what did you receive? The company responded on my Paypal claim by simply listing a Cainiao shipping tracking number. I have a feeling they are sending me something else and not the 2 bookcases I paid for $30/each, which are being sold on Amazon for $200+. They also sent me an incomprehensible email (English was so bad), listing a physical address in California. I tried to post the email here, but Paypal deleted the entire post, making it difficult for us to help each other with this!!!! Here it is again, and I put “9" where the “at” and “period” should be in the email address because Paypal won’t let me post that either. Nanospace1 Customer Care <removed> To:********** Fri, Jan 8 at 10:44 PM Dear *********, Dear Valued Customer, Greeting from the Nanospace1, subsidiary of YKLTrading. We regret to inform you that our previous website http://nanos-pace.com/ server had crashed. Please be inform that any payment or tracking relating issue may seek to us directly via live chat at our official website www.ykltrading.com. There will be 180 days from the transaction date to initiate a transaction to be resolved if customers reach us through Paypal. The time frames for resolution can vary depending on if you have an open case through Paypal. Bear in mind; these time limits are susceptible to change at any time and vary depending on PayPal’s internal policies and other, unforeseen reasons. For any inquiries, requests, or complaints, we strongly suggest reaching our customer service team through our live chat through our official website www.ykltrading.com. Our live agent will attend to you as soon as possible. Or you can drop us an email at <removed>. Appreciated on your recent order from our online store, your order has been confirmed and is progressing. Kindly be patient and wait for our logistic team to update the tracking number after dispatched. Your concern is our priority care. Thank you and best regards Cynthia <removed> Senior Customer Service Representative Nanospace1 ; subsidiary of YKLTrading <removed> <removed> W: http://nanos-pace.com/ <removed>
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