@Kayedownie wrote: I'm struggling to add my bank account. I keep receiving the message try again later. I've been trying for three days now and getting no response from Customer Complaints to my emails. I am therefore unable to access funds in my account. I have looked at the resolution centre and there are 2 messages awaiting a response but I'm unable to provide the information as I'm an individual not a business. Two of the queries have been responded to. This was two days ago and it is still showing as in progress. I wonder if this a tactic by PayPal to keep money in their account as long as possible and delay customers from withdrawing their funds. Has anyone else experienced this problem and if so could you please give me some advice. I'm rapidly losing the will to live with paypal I am first to call out PayPal for being total morons, however in this case, you have been limited for one or more reason(s) relating to the safe use of the PayPal service and therefore are ineligible to withdraw your funds or add a bank account at this time. As per your obligations outlined in the User Agreement, you must provide all of the documents requested. If you are emailing them, you will not receive a response, as they discontinued text-based support for limitations a while ago. You must call them and discuss your options, including being excluded from providing any documentation that doesn't apply to you. If you do not call them, they will expect you to provide the documents requested. If you do not provide them in a timely manner, it is not unheard of them for them to further limit the account or review for it to be limited permanently. The 180-day rule about funds being released only applies to accounts that have been permanently limited. If you leave the account sitting with documents pending, that 180 day timer will not start. They will let you know via email if and when your account is blocked and when your funds will be released. This advice is coming from someone who has had long-term experience with PayPal's security over the years. I would co-operate otherwise they will make things more difficult than needs be. If you did register your account with false details or cannot provide any form of ID & proof of address, I would let them know ASAP to have the account blocked and that 180 day withdrawal countdown started. Once 180 days is up, you should be able to add a bank account to make the one-time withdrawal. Bear in mind that any payment method applied to the account will not be removeable and cannot be used to open a new account, or they will link you to the old one and double ban both.
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