Hi @Marie_Cofs, @Fimac85, @tam28, @Gianluca1999, and @Mollymouser01,
I'm sorry to hear that there was an issue where your balance was not visible. I hope that the issue is now resolved for everyone. If not, please contact customer service to troubleshoot the issue and report it so the technicians can investigate.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter .
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