Ok In short, an eBay buyer from another country purchased a $3000.00 coin, when it arrived he called eBay and told them the package arrived degraded and damaged with the contents missing. eBay told him it was insured just contact the seller. He told me, I started an insurance claim and the insurance company asked him to verify the claim and describe the damage and hold onto the package. He didn’t respond to them and opened a dispute with PayPal claiming he didn’t get the package. After I showed proof of shipping and delivery and almost 2 weeks he changed his claim to not as described. I didn’t know what to make of that or how to respond other then tell him to show an image of what he recieved. The next day the case closed in his favor under reason it says the buyer didn’t recieve the item and they took 3k out of my account. I appealed showed proof it was shipped with the item inside, sent them the emails from eBay with his message stating he complained to the Italian post about the amount of damage to the package and the missing contents. Each time I appeal the next day it’s closed”buyer sent sufficient evidence the item wasn’t as described”. I have called and have been told not to worry they will restore my balance and it was a lie. I’ve called and been told they shouldn’t have told me they would restore my balance and I’ve called and they didn’t want to hear anything nor seemed to understand. I’m done I’ll be writing them one last time then I’m seeking legal action for the loss plus damages etc. yes I agreed to the user agreement but that is only binding until the party you have agreed with becomes incompetent grossly negligent and or grossly mishandles your interests and theirs already legal precedent and a documented history of abuse of its power over others money.
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