Has anyone experienced changing their name on their Paypal account? I have changed my surname legally by Deed poll and I have tried for months to get Paypal to change the name on the account by giving them copies of my legal deed poll which shows both the old and the new name and photo ID (passport). All to no avail. I keep getting messages back which either regurgitate the standard stuff on the website (I can read!!) or just keep saying they cannot transfer the account to a different person. I am NOT a different person-I am the same person with a different name. Aaargh!!! Is my best way forward merely to close my account and open a new one in my new name? It seems unbelievable that an organisation like this cannot cope with something as straightforward as a name change. My experience so far is not a good one and leads me to think that you can only get a job at Paypal if you meet a certain level of intelligence -anyone above a certain IQ is immediately barred from employment!
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