Hello, my account has been limited since 2016. It says that I have reached a usage milestone with an account balance of 5000 MYR, when in fact, I only have 2540.14 MYR and had certainly never reached beyond 5000 MYR. I wanted to withdraw my money and close my Paypal account, but I can't because of the limitation. I contacted Customer Service through email, and they preceded to hold back my funds for 180 days, saying that they will give me further instructions after the given time. That 180 days ended around February 2018 and I still have not received any "instructions". What's the next step? And why are they limiting my account in the first place?
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