Hello! I'm having one hell of a time trying to resolve an issue. I'll start from the beginning. About the middle of February my paypal was sitting at around 9$ CDN. As I don't do much online activity or have automated payments I don't check it a whole lot. I decided to check my balance about a week ago and it's sitting at a negative of -150$ I found out the payments came from adobe who I have payed 9.99 by month for photoshop in the past but everything was cancelled back in 2017. I contacted adobe about any charges and they told me that they are non legit and they completely agree I shouldn't have these charges. My big issue on top of all this is that this activity and these random charges have been happening for months, and been declined/funds returned. I have received zero emails about anything. Here is where it gets really confusing. These charges are time travelers. I had checked my bank account (where my funds come from) around the middle of February and both of my accounts were sitting at about 5$. Not unusual i'm a disabled stay at home parent and my wife works, money goes into her account. I check my bank a week later and it is in the negative hundreds of dollars and all of the charges are from nearly a month ago, early January. Even more confusing is that there are ZERO records on paypal of half of the charges. I can't even dispute them or have my bank look into them because of this. I have tried emailing paypal. No response. Calling, and calling, and calling, and calling with no response. Every time I call i'm told I was placed with some 3rd party company in Winnipeg and they don't even speak english. I need some damn help here paypal. None of this makes any sense and i'm getting no assistance from costumer service.
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