My son purchased a coat from a seller in the UK and we used pay pal to ensure the transaction was safe. Here it is three almost a month later and we never received the coat nor would the seller even respond. I submitted a claim and escalated it through pay pal but they state they cannot act on the transaction. I don't understand how I can buy something through pay pal, never get the item, and then not get backed up by pay pal? Can anyone help me out?
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