i made a payment as a guest, for a cd from a bands website through paypal. the payment was made but the item was not recieved. after making many attempts to contact them and see whats going on ive heard nothing at all. i then messaged paypal and explained what happened. they asked for my transaction id which i explained more than once that i dont have, but i have my reciept that was sent via email from paypal. i feel like im going round in circles and all i want is my money back . please heeelp
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