I have been trying to change the contact info on our High School Booster Club 501c nonprofit account for months. Talking to customer service is useless. My phone calls with PayPal have been an exercise in futility. Supposedly, the “compliance team” does not have a # but only an email address....I found this out after my 4th call, after being transferred to supposed to supervisors but just either hung up or put me back in initial call loop where I would have to start over again. I am a parent volunteer trying to accomplish a very simple task. I sent all the necessary paperwork to accomplish a name change and have wasted time, cell minutes and an inordinate amount of energy. This is unacceptable!!!!
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