Thanks ValiP1, but I don't have that option. In my current Paypal app (latest version as of 9/5/2018) at least, there is no option to enable or disable fingerprint login under the 'login and security' settings, so I can't try that solution. I still have my S5, the Paypal app has updated multiple times since my original post, but nothing seems to have changed.. @ValiP1 wrote: I also had this issue on my one +3t....it is because of the last update as u stated. The solution that i found out is to disable fingerprint login in Settings /login and security then logout, login again with pin or password and it will ask u if u want to choose fingerprint login, select yes, add ur fingerprint and voila.... It will work again like before... Hope will help u
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For years, the fingerprint login worked flawlessly. Recently (as in the past month or so, Jan / Feb 2018), it no longer works. From the PayP al app login screen I can choose to login with password or PIN, but when I click 'fingerprint', nothing happens. I tried to fix this in settings, and it seems maybe the link between fingerprint support and the Paypal app is broken, so I tried to re-link it:
I went into my android settings: Settings/Fingerprint/Pay with PayPal and clicked 'Link with PayPal' at the bottom of the screen. On the next screen (which I think is in the 'FIDO Ready' fingerprint app, not sure though), I clicked 'Link your Fingerprint'. All straightforward so far.
But every time I do, the screen goes black after a few moments, and I get the message "Unfortunately, PayPal has stopped".
I've tried this about a dozen times, before and after reboot, same thing happens every time. I have a Verizon Galaxy S5, unrooted, with the latest Android firmware and the latest PayPal app installed. Apparently I also have the latest version of FIDO installed.
All I can think is that maybe a recent PayPal app update or change on their end is no longer supporting fingerprint login, or there's a new bug that is preventing the fingerprint software from linking with PayPal. I'd love to hear any explanation (ideally from someone at PayPal), and how to fix this.
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