$700 is a lot of money, @Harezp. I'm sure that you learned from this is that you should be more strict with your rules for large purchases - especially orders, not items, that are over $30. As long as you sent the item to the shipping address, that is located in the "Transaction details," and file within 180 days, you should be eligible for Seller Protection - considering that the User Agreement does not say anything about transactions that were "Pending." You can find Seller Protection information by logging into PayPal -> at the bottom, click on "Legal" -> click on "Select your location" to select your location -> click on "PayPal User Agreement" -> If you can, press Ctrl+F and search for "Accepting Payments From Buyers for Goods and Services." Good luck! Did this help? Let me know by giving me some kudos and selecting this as the solution. Otherwise, go ahead and reply to this forum with the correct solution. Also, help other's in this community! Enjoy!
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