I have looked long and hard, chatted to PayPals IVR bots and searched articles, there is just no way to get a phone number to call support (I am in Dubai) or even chat to one. I really do not appreciate the limited support during covid-19, especially because limited in this instance is translating to non existent support. If covid19 was really that impactful then they would have stopped providing some or all services. It is evident that a lot of planning and effort has gone into ensuring no human contact is possible in order to save on cost. As a consumer of their services I am unhappy to not be able to receive customer support, and providing support is not optional but essential part of service.
... View more
I ordered goods to be collected in person and requested to pay via PayPal. Seller requested money which I paid. Seller then added a tracking number "collectinperson" which obviously does not track. How do I mark item as received, I have looked at the filling help articles but there is no option on the traction details page to mark item as received (it does ask have you received item? but no butter or other option to say yes!). https://www.paypal.com/ae/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176 I want the seller to receive their funds as they will only release collected items upon funds clearing (which is fair and agreed between us).
... View more