Hello, On ebay I purchased a yoga mat towel for $16.15 item number 162597276837 and transaction ID is 9H64275791154332G. I noticed the company I bought yoga mat from charged me $71.78 onto my debit card linked to my paypal and $55.63 in addition to the $16.15 from my PayPal account, when the yoga mat was only $16.15?! I cancelled the order. Paypal will not let me open case in resolution center because "the money was already refunded" I can see the refund for $16.15 in my Paypal activity and that has gone through, however, my debit card was charged the $71.78 and PayPal was charged $55.63 in addition to that. I have screenshots I can send over of my statement and my conversation with the seller on eBay as well as the card activity on PayPal. The seller's only response was that "We did not do that - I'm very confused how that could happen. We set prices in eBay and that is all we are able to get - we cannot "take" or "pull" money from your account outside of the $16.15 you paid for the item that was refunded when it was cancelled." Im unable to open any kind of case on PayPal and theyre phones are telling me wait time is 3 hours. I would like my money back please and Im very confused as to how this could’ve happened as I have never had this problem before. Thanks, Katie
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